Frequently Asked Questions
Everything you need to know about shopping with Blue Bungalow.
What are your shipping options within Australia?
We offer standard shipping for a flat rate of $9.95, and it is free for orders over $150. Express shipping is also available for $14.95 if you need your items sooner.
What is your return policy for online orders?
We want you to love your purchase! If you are not completely satisfied, you can return full-priced items within 30 days of delivery for a refund or store credit, provided they are in original condition with tags attached.
How do I know which size to choose?
Each product page features a specific 'Size Guide' button. Since we stock a variety of labels, we recommend checking the individual measurements provided to ensure the perfect fit for your body shape.
Do you offer international shipping?
Yes, we ship to many countries worldwide, including New Zealand, the USA, and the UK. International shipping costs and delivery timeframes are calculated at the checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'buy now, pay later' options including Afterpay and ZipPay.
Can I change or cancel my order after it has been placed?
Our warehouse team works quickly to dispatch orders, so we are unable to guarantee changes. Please contact our customer service team immediately via phone or live chat if you need to update your details.